Last Updated: June 2026
Welcome to Noelstarrweb. These Terms of Service govern your use of our website and services. By engaging Noelstarrweb for any service, you agree to be bound by these terms.
1. About Noelstarrweb
Noelstarrweb is a South African digital agency providing website development, digital marketing, social media management, branding, content creation, SEO, advertising management, automation solutions, and related digital services.
2. Acceptance of Terms
By accessing our website or purchasing our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.
If you do not agree with these terms, please refrain from using our services.
3. Services
Noelstarrweb provides professional digital services, including but not limited to:
- Website Design & Development
- E-Commerce Website Development
- Website Maintenance & Support
- Search Engine Optimization (SEO)
- Social Media Management
- Content Creation
- Graphic Design
- Digital Advertising
- Business Automation Solutions
- Consulting Services
All services are provided according to agreed project specifications and proposals.
4. Client Responsibilities
Clients agree to:
- Provide accurate information required for project completion.
- Supply content, images, branding materials, and feedback within reasonable timeframes.
- Review and approve deliverables promptly.
- Make payments according to agreed payment schedules.
Project delays caused by missing content, approvals, or communication may affect delivery timelines.
5. Pricing and Payments
All pricing is quoted in South African Rand (ZAR) unless otherwise stated.
Website Projects
- A deposit may be required before work begins.
- Remaining balances are due according to the project agreement.
- Final website files or website launch may be withheld until full payment has been received.
Monthly Services
- Monthly retainers are payable in advance unless otherwise agreed.
- Failure to make payment may result in service suspension.
6. Refunds
Refunds are governed by our Refund Policy.
Deposits and payments for completed work are generally non-refundable due to the time and resources invested in providing digital services.
7. Project Delivery
Estimated delivery timelines are provided at the beginning of each project.
While Noelstarrweb strives to meet all deadlines, delivery dates may be affected by:
- Delayed client feedback
- Missing content
- Scope changes
- Third-party service interruptions
- Technical issues beyond our control
8. Revisions
Projects include the number of revisions specified in the proposal or agreement.
Additional revisions outside the agreed scope may incur additional charges.
9. Intellectual Property
Upon full payment, ownership of completed deliverables is transferred to the client unless otherwise stated.
Noelstarrweb retains the right to:
- Display completed projects in its portfolio.
- Use project screenshots and descriptions for marketing purposes.
Third-party software, plugins, themes, stock assets, and licensed materials remain subject to their respective licensing terms.
10. Website Hosting and Third-Party Services
Clients may choose to use third-party providers for:
- Domain registration
- Website hosting
- Email services
- Payment gateways
- Marketing platforms
Noelstarrweb is not responsible for outages, policy changes, service interruptions, or data loss caused by third-party providers.
11. Limitation of Liability
Noelstarrweb shall not be liable for:
- Loss of profits
- Business interruption
- Data loss
- Indirect or consequential damages
Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.
12. Termination
Either party may terminate an ongoing service agreement by providing written notice.
Any outstanding invoices or fees for completed work remain payable upon termination.
Noelstarrweb reserves the right to terminate services if:
- Payments remain outstanding.
- Clients engage in abusive conduct.
- Illegal or fraudulent activities are detected.
13. Privacy
We respect your privacy and handle personal information in accordance with our Privacy Policy and applicable South African laws, including the Protection of Personal Information Act (POPIA).
14. Governing Law
These Terms of Service are governed by the laws of the Republic of South Africa.
Any disputes arising from these terms shall be subject to the jurisdiction of South African courts.
15. Contact Information
For questions regarding these Terms of Service, please contact:
Noelstarrweb
Email: info@noelstarrweb.com
Phone: +27 76 707 9065
Website: noelstarrweb.com